Maintenance Assistance Program

We provide a wide range of professional services to meet your needs. We promise to provide every service with a smile, and to your highest level of satisfaction. 

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HOW WE CAN HELP YOU

Enroll Now for Ongoing Support & Assistance

If you need help updating and maintaining the quality of your website don't hesitate to join either one of our standard or plus support plans today. Need to book a training call? Click here!

Maintenance Assistance Program Form

Choose Your Plan

Sign up for the plan that fits your needs perfectly. Read below for the features included in each plan.

Standard Support

$400/year

Sign up now for select minor issues & support.

Get Started

MAP Plus +

$1000/year

A more robust support experience.

Get Started

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Features Standard Plus
Chat & Email Support ✔ ✔
Phone Support ✔
General Website Support ✔ ✔
Basic Web Page Edits (Text/Image/Rows/Columns) / Year 4 12
Advanced Widget Support Level 1 Troubleshooting ✔ ✔
Advanced Widget Support Level 2 Development Troubleshooting ✔
MAP Platform User Training Sessions / Year 1 4
Site Restore Service ✔ ✔
Domain & SSL & Site Settings Support ✔ ✔
Dynamic Page & Collections Support ✔
Custom Code Installation (Header Code) ✔
eCommerce Store Support ✔ ✔
Training Webinar Archive Access ✔ ✔

Terms & Conditions:

  • 30 Day Cancellation Notice Required.  All Plans Bill Annually.
  • 2 Plans available, non-prorated, no refunds or exchanges, paid in local currency.
  • Any support that falls outside of our regular agreement is subject to hourly billable rates of $150/hour plus applicable tax.
  • All Support Requests are serviced within regular business hours.
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